TERMS & CONDITIONS
TERMS
By accessing this website, you agree to be bound by these Terms and Conditions of Use of this website, all applicable laws and regulations and you agree that you are responsible for complying with any applicable local laws. If you do not agree to any of these terms, you are prohibited from using or accessing this site. The materials contained on this site are protected by applicable copyright and trademark law.
 
GRILLME is a company registered in Greece, located at Kleisthenous 291 in Gerakas with PC 153 44. Grillme and www.grillme.gr  are trademarks and registered trademarks belonging to the company GRILLME EE. with VAT NUMBER EL801610000 and GEMI number 160083701000. The contact phone +30 210 6095878 and e-mail:   
 
TERMS OF USE
GRILLME may revise these terms of use for its website at any time without notice. By using this website you agree to be bound by the current version of these Terms and Conditions of Use.
 
PRIVACY POLICY
Your privacy is very important to our company. Therefore, we have developed this Policy for you to understand how we collect, use, communicate and disclose and use personal data. The following describes our privacy policy.
 
Before or during the collection of personal information, we will identify the purposes for which the information is collected.
• We will collect and use personal information only for the purpose of fulfilling those purposes set by us and for other compatible purposes, unless we obtain the consent of the person concerned or as required by law.
• We will retain personal information only as long as it is necessary to fulfill these purposes.
• We will collect personal information through legal and fair means and where appropriate, with the knowledge or consent of the person concerned.
• Personal data must be relevant to the purposes for which it is to be used and necessary for those purposes, must be accurate, complete and up to date.
• We will protect personal data again with reasonable security guarantees
 
1. Rights and Obligations
1.1.1 Pay the amount for your purchase on time.
1.1.2 Your personal information must be true, valid and complete. Do not impersonate another person / entity or use a false name, false age.
1.1.3 In case of change of your personal information, notify us immediately using the contact details.
1.1.4 The company NN EE reserves the right to modify the price / content or to temporarily / permanently withdraw a product or service (for example shipping) that is available.
 
2. Orders
2.1 Our products and services are available only to people OVER 18 YEARS OLD. It is strictly forbidden to sell to minors and people who don't have the absolute judgment to complete the purchase.
2.2 The following information is required to confirm your order: full name, telephone number and address. Fill in the payment details and other required information.
 
3. Price and Payment
3.1 The price of the products or services (for example shipping) should be the price we have informed you before accepting your order. Prices include value added tax.
3.2 You can choose any payment method you want.
 
Payment methods
Cash on delivery: Cash on delivery is the most popular method. You pay the price of your order to the courier who will deliver the goods to your home. Additional charge 2.00 €.
Bank deposit in the following accounts: If you choose bank deposit as a method of payment then we will send you by email the number for your deposit. No extra charge. You must send us the deposit or let us know at which bank you made the deposit. In order for your order to proceed, the money must appear in our account.
ALPHA BANK: IBAN GR8601401390139002002019709
PIRAEUS BANK: IBAN GR1701727040005704104074192
VIVA WALLET: IBAN GR5670100000000738189233789
 
Credit Card: If you want to pay using your credit card, payment is made through the completely secure Viva service. If you choose as a payment method the bank deposit then we will send you by email the number for your deposit. No extra charge. You must send us the deposit or let us know in which bank you made the deposit. In order to procced your order, the money must appear in our account.
 
4. Shipping methods
4.1 Shipping by Courier Transport company. The Free Shipping service on all retail orders requires a minimum order amount of 99.00 €.
 
5. Order Cancellation
5.1 Cancellation or change of order (add or removal products) is accepted only if it is not delivered to the transport company.
5.2 You have the opportunity to be informed about the progress of your order, either by sending an e-mail, if you haven't received the automatic notification from the customer service, or by phone. Otherwise you can visit your account and click "Order Progress".
 
In this case you can cancel your order:
by sending an e-mail at  
by phone at 2106137523 (Monday - Friday 09: 00-17: 00) where one of our partners will help you cancel your order. After the cancellation of the order, the refund is made in the same way that the charge was selected by the customer.
5.3 The company is not responsible for any delays by the transport company.
6. Complaints
6.1 In case of dissatisfaction with the use of a product / service you can call the customer service, 210 6095878. The company will ask for the necessary informations. If you have falsely stated your age, you should be held liable for all costs, expenses, loss, fine, damage and other penalties.
 
7. Disclaimer
7.1 Our company in no case is liable for any claims of legal or civil or even criminal nature or for any damage by visitors of our website or third parties due to the operation or not, or the use of the website in a reasonable inability to provide services and products available from it  or from any unauthorized interference of third parties in products and / or services, or information available through it.
However, it has a Secure Shell Layer (SSL) system to secure transactions. It is not responsible for illegal use of credit / debit card by a non-holder, it is the responsibility of the Customer to keep his credit / debit card.
7.2 The Company and its associates make every effort for the proper operation of our website, without guaranteeing that the operations of this or its servers will be uninterrupted or without any kind of error, free of viruses or other similar elements.
 
8. Newsletters - Newsletters
The newsletters which the visitor / user of the services of our website, receives by registering in the mailing lists are the intellectual property of the Company and are therefore protected by the relevant provisions of Greek law and international conventions.